Delivery Information

All orders received by the VIRPIL Controls EU webstore will be despatched from our Lithuanian fulfilment warehouse.

The cost of delivery is calculated based on the total size and weight of your order. You will be shown a quote for delivery to your chosen shipping address at the checkout page.

All orders are subject to an estimated order processing time of up to 7 working days before being dispatched depending on the current levels of demand.

After your order has been dispatched, you will receive an email notification including your tracking number. 

Parcels can be tracked depending on the courier selected at the checkout:

NOTE: DPD is unable to deliver to DHL Packstations.
NOTE: We are unable to deliver to APO/FPO addresses.

If you are ordering from outside of the EU, please understand any and all local laws applicable to the importing of orders. Any fee's incurred to UAB VIRPIL due to returned parcels will be charged to the customer.

Pre-Orders and Backorder Information

VIRPIL Controls EU will accept pre-orders and backorders for certain products. These products will be shown specifically with a pre-order or backorder buy button along with the estimated shipping date. The estimated shipping date is when that product will begin shipping to those at the start of the queue. If your order is further back in the queue, your shipment date will likely be later.

It is possible to combine pre-order and backorder items with in-stock items - however the entire order will only be dispatched when all items are available.