Delivery Information

All orders received by the VIRPIL Controls EU webstore will be despatched from our Lithuanian fulfilment warehouse.

The cost of delivery is calculated based on the total size and weight of your order. You will be shown a quote for delivery to your chosen shipping address at the checkout page.

All orders are subject to an estimated order processing time of 7 working days before being dispatched. However during times of high demand (for example orders placed on a restock day) this can sometimes run over to 10-14 working days.

After your order has been dispatched, you will receive an email notification including your tracking number. 

Parcels can be tracked depending on the courier selected at the checkout:

NOTE: DPD UK tracking network can only follow your parcel once the parcel enters the UK. Before that time the parcel can be tracked via the DPD Europe tracking link provided above.
NOTE: DPD is unable to deliver to DHL Packstations.
NOTE: We are unable to deliver to APO/FPO addresses.

Any fee's incurred to UAB VIRPIL due to rejected/returned parcels will be charged to the customer.

International Customs and Duty Charges Information

Orders that are shipped to countries outside of the EU are charged excluding VAT and may be subject to local customs and duty charges.

Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country.

UAB VIRPIL cannot be held responsible for any additional charges. Please be aware of any additional fees your local customs office may charge before placing your order, due to the widely varying customs and import processes by country UAB VIRPIL cannot provide specific information.